Bachmann s.r.o. was established by two Swiss owners and originated in 2007 as an authorized service centre for Sony Ericsson (SONY at present) mobile phones for Austrian market. Shortly after its establishment the company turned into the high-capacity service center for mobile devices specializing in mobile phones and tablets. We have gradually expanded the scope of our operation to other markets; the market in Slovakia was the second and it was followed by markets in the Czech Republic and Slovenia. We are currently further expanding providing of our services to countries like Germany, Hungary and Switzerland. Our domain is the qualified team of people with many years of experience who carry out every repair with maximum care and responsibility. We are the authorized service centre working exclusively with original spare parts and quality technical equipment
Our customers are SONY and MPman.
The newest segment of our service activity includes repairs of various types of hoverboards especially for German market.
We provide customers of all markets with highest quality services including warranty service, out of warranty service, diagnostics, insured repairs and complex device refurbishment.
Are you looking for a quality and reliable service partner for your devices?
Don’t hesitate to contact us; our strengths are the guarantee of your satisfaction:
- Many years of experience at international level
- Quality technical equipment and qualified, experienced team
- Complex after–sales service supply
- Flexible process management and modernization ensuring quick response to requirements and changes
- Turn Around Time (TAT) of 1.4 days
We have done our best since the beginning of our operation to provide highest quality services at highly professional level. We monitor developments in mobile technologies and adjust technical equipment of our operation accordingly in a flexible manner. We use state-of-the-art, high quality devices and equipment. Many years of experience of our employees in mobile device repairing guarantee quality and professional services.
We monitor market needs and try to adapt to these needs by constantly managing and improving our processes. We have the ISO 9001 quality management system certificate.
We have been one of after-sales services leaders at an international level since 2007. We are able to adapt our processes to market and legislative needs of various countries in a flexible manner and this gives us the chance to be a reliable partner for companies operating on various markets.
Our long standing cooperation with stable partners is a proof of our reliability and stability in servicing mobile devices.
Mobile devices are closely connected with everyday life and many times several days without being able to use them can make customers feel uncomfortable and their situation more complicated. That is why we make our best to reduce the device repair time to the minimum and deliver a fully-functional device to the customer as soon as possible. Our results speak for themselves – we have carried out more than 150,000 repairs in the last 12 months with the Turn Around Time of 1.4 days.